1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Property address
• Billing address
• Service history
• Payment information
• Pest-related information provided by you
• Any other information voluntarily provided through our website, email, phone calls, text messages or social media platforms

We may also automatically collect certain technical information including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

2. Why We Collect Information

We collect personal information to:

• Provide pest control services
• Prepare quotes and estimates
• Schedule appointments
• Communicate with customers
• Process payments
• Issue invoices
• Maintain business records
• Improve our services
• Comply with legal obligations

3. How We Store Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Information may be stored using secure third-party systems including:

• Website hosting providers
• Email providers
• Accounting software
• Customer management systems
• Cloud storage services

4. Disclosure of Information

We do not sell customer information. We may disclose information where necessary to:

• Accounting providers
• Payment processing providers
• Software providers
• Government authorities where required by law
• Professional advisers

Information will only be shared where reasonably necessary for business operations or legal compliance.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance. These technologies may collect information about how visitors use our website. You may disable cookies through your browser settings if preferred.

6. Marketing Communications

From time to time, we may contact customers regarding:

• Appointment reminders
• Service updates
• Follow-up recommendations
• Promotional offers

You may request to stop receiving marketing communications at any time.

7. Access and Correction

You may request access to personal information we hold about you. You may also request correction of inaccurate or incomplete information. Requests should be submitted using the contact details below.

8. Third-Party Websites

Our website may contain links to third-party websites. Jahan’s Pest Control is not responsible for the privacy practices of external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Jahan’s Pest Control
Sydney, New South Wales, Australia
Email: info@jahanspestcontrol.com.au
Phone: 0476 995 829
Website: www.jahanspestcontrol.com.au